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My name is Jeff Kinkade and I am the founder of a communication and people skills training company called Big Idea Communication.  And here’s the simple premise on which Big Idea Communication was built: Â
Whatever your vision of personal or professional success, the difference between where you are now and where you want to be depends more upon your ability to communicate, navigate relationships, and influence people than the mastery of your technical skills.
It’s not that your technical skills, whatever they are, aren’t important.  It’s just that they will only take you so far.  In the end, the people who stand out, the people who rise to the top, the people who are the most successful, know how to communicate, navigate relationships and influence people.
Why You Should Take This Course
This particular course is about working with difficult people. I want to help you learn how to work with these people so that you don’t have to lose sleep at night over them, be intimidated by them, or just suffer in general with them. I want you to be able to take back the enjoyment of your work or your personal life that they have stolen from you.
How to identify difficult people
Strategies for dealing with each of the 12 types of difficult people.
How to change the way you think and act around difficult people.
How to navigate difficult conversations you might find yourself in with these people.
How to understand what drives each of the 12 kinds of difficult people.